Computer surveillance

Computer surveillance is the act of surveilling people's computer activity without their knowledge, by accessing the computer itself.Computers make excellent surveillance tools because they can do things without their owners' knowledge or consent. Most computers have connections to networks, which can be exploited (through security cracking) to gain access to any confidential data that may be stored on the computer. Additionally, if someone is able to install certain types of software on a system, they can turn it into a surveillance device.

Surveillance techniques
Packet sniffing is the monitoring of data traffic into and out of a computer or network. In some networks, data transmissions are sent only to the machine they are intended for, while in others, transmissions are broadcast to all machines connected, but processed only by the target computer. In the latter cases, it is possible to packet-sniff a computer by simply using another computer on the same network, without needing to place any software or equipment on the surveiled machine.A surveillance program installed on a computer can search the contents of the hard drive for suspicious data, can monitor computer use, collect passwords, and even report back to its operator through the Internet connection. The most common, surely, are commercial spyware designed to collect marketing data. But, such programs are not limited merely to data collection; they can also use more malicious tactics, such as removing or modifying the data. These last are often called viruses, logic bombs, and, generally, malware.Physical (hardware) surveillance devices ("bugs") are also possible. A relatively simple bug is a keystroke logger implanted in the keyboard, perhaps broadcasting the key stroke sequence for pickup elsewhere. More sophisticated (and more easily detected) devices with access to more information can also, in theory, be inserted into, or onto, the computer itself. The disadvantage of hardware devices is that placement and retrieval requires physical entry into the place where the computer is stored, and thus almost entirely restricted (legally) to law enforcement agencies equipped with search warrants, except in situations in which such warrants are not required or may be kept secret as, for instance, some official breakins under the US Patriot Act (sometimes termed sneak and peek), or in the case of electronic communications, warrantless surveillance by such organizations as the NSA (as has been authorized continuously by President Bush since 9/11 in the US). In the US, statute and precedent have also given employers very wide latitude to gather data about employee use of employer's computers.It has been shown that it is possible to surveil computer use from a distance, with only commercially available equipment, by receiving the radiation emitted by the CRT monitor. And it has also been shown, by Adi Shamir et al, that even the high frequency noise emitted by a CPU includes information about the instructions being executed. More directly, IBM researchers have also found that, for most computer keyboards, each key emits a slightly different noise when pressed. The differences are individually identifiable under some conditions, and so it's possible to log key strokes without actually requiring logging software to run on the associated computer. Another method of surveiling computer use (key strokes, display images, etc) is video cameras, which are becoming small enough to be easily hidden from casual inspection in which case the surveillance can be surreptitious.

Installing the surveillance software
The simplest way to place surveillance software on a computer is to gain entry to the place where the computer is stored and install it from a compact disc or floppy disk. This method shares a disadvantage with hardware devices in that it requires physical access to the computer.A more difficult method is to package the software as a computer virus or trojan horse. This tactic has the advantage of potentially subjecting multiple computers to surveillance. However, if the virus is allowed to proliferate, it will become a target of antivirus programs, which will allow the software's removal from affected computers.Another method is to use security cracking to gain access to the computer over a network. An attacker can then install surveillance software remotely. Servers and computers with permanent broadband connections are most vulnerable to this type of attack.

Protection against surveillance
A firewall controls network access to a computer, offering some protection against crackers if properly configured. Unless it controls outbound communication as well, this offers only very limited protection against surveillance even when otherwise properly configured and operating.A highly attractive surveillance target may face highly skilled attempts at physical entry to install software or hardware. Thus, to be truly protected, such targets should be protected by measures such as reinforcing doors, windows and other potential entry points. Password protection can also be effective, particularly if provided by the BIOS during booting.Protection against remote surveillance of radiation emissions is more difficult. The United States government's TEMPEST program is a standard of protection against eavesdropping of this nature. Non-CRT displays (such as LCD's or plasma displays) may be impossible to surveil in the manner. Some software (Soft TEMPEST) has been designed to alter fonts to minimize radiation. The only certain measure at other than exorbitant cost is the purchase of a specially shielded monitor. In the extreme, Faraday cage techniques to prevent escape of electromagnetic radiation from equipment out of a physical volume (eg a room) is possible, though expensive.Cables can be a serious security problem. They carry signals (eg, printing and display devices, modems, etc) from a computer to other devices, and from other devices (eg, keyboards, mice, scanners, modems, etc) to a computer. They also carry signals between computers (eg, network traffic, file transfers, security and control information, etc). Some cables can be remotely tapped without physical contact, some can be tapped with physical access to the cable, and so on. That cables are often installed in such a manner as to be invisible throughout much of their run (eg, in plenum spaces, within walls, between floors, etc), they are more vulnerable to physical tapping than is commonly appreciated.Wireless connections between computers, between computer components (eg, keyboards, mice, printers, modems, ...) are an even larger security problem. Many wireless installations are improperly configured at installation and remain unchanged for long periods. This has inspired such things a war driving and Internet lists of insecure wireless access locations. Still worse in some sense, some wireless security protocols are fundamentally flawed, and so are insecure, even when 'properly' configured (eg, WEP, Bluetooth). As new wireless standards are developed with greater range and higher speeds, the requirement for more secure protocols and proper configuration of them will increase.Other side channel attacks are possible and must be dealt with individually. For instance, power monitoring can provide information about computer use and power monitoring of the CPU itself can provide a good bit more. Filtering and conditioning of power lines can help (as with a continuous duty UPS), as can physical isolation of hardware preventing installation of power monitoring devices for the CPU, disk drives, etc.

Tracking software is software that has the ability to record and track actions a person makes on a computer. One example is a cookie.For example, if a user wants to check his email, tracking software will record it. The same concept can apply to chat, instant messages, web sites visited, keystrokes typed and so on.

Who uses tracking software?
There are two principal groups who use tracking software: parents and employers. Parents want to be certain their children are not involved with inappropriate web activity, and employers that need to track the activities that occur on workstations within their organization.

Controversy
Tracking software has been a source of controversy. While companies claim that the programs are used to protect children and enforce computer policies at workplaces, there has been strong criticism that this invades users' privacy. Other critics say that these software programs, especially with their keylogging capabilities, can be used for malicious purposes, such as identity theft and unauthorized access to other systems.Often, one side of a company's operations will sell tracking software, while another side would consider tracking software to be spyware and offer programs designed to remove the programs. There are hundreds of responsible vendors of computer monitoring software such as ActMon and SpectorSoft, who explicitly forbid the use of monitoring software as spyware. Many companies also support detection by anti-spyware programs.